Examines state rapid response practices designed to coordinate the delivery of a wide array of services to displaced workers.
"This brief examines the issue of state rapid response practices that are designed to coordinate the delivery of a wide array of services to displaced workers. It summarizes the efforts of several states, identified by national experts as having promising practices, in the service delivery, organization, and evaluation of rapid response activities. It particularly highlights those states that combine post-layoff activities with strong proactive layoff aversion and worker transition assistance" (p.1). (Abstractor: Author)

Major Findings & Recommendations

- “Finding #1: State governments profiled view rapid response as a critical service to state residents and, as such, give rapid response professionals a prominent and clearly defined role in the workforce development system” (p.2). - “Finding #2: State governments profiled deliver rapid response services and activities through a well-trained, highly capable, and professional staff that functions as a team” (p.3). - “Finding #3: State governments profiled engage in proactive activities and focus on maximizing partnerships and interactions that generate timely information about impending layoffs” (p.3). - “Finding #4: State governments profiled provide the maximum amount of pre-layoff transition assistance to workers facing job loss, and follow up with effective post-layoff assistance where necessary” (p.6). - “Finding #5: State governments profiled are quick to get resources where needed, use resources flexibly, and track expenditures” (p.9). - “Finding #6: State governments profiled monitor and evaluate the results of their policies, collect customer feedback, and seek opportunities for continuous improvement of their services” (p.10). (Abstractor: Author)