Major Findings & Recommendations
- “Finding #1: State governments profiled view rapid response as a critical service to state residents and, as such, give rapid response professionals a prominent and clearly defined role in the workforce development system” (p.2). - “Finding #2: State governments profiled deliver rapid response services and activities through a well-trained, highly capable, and professional staff that functions as a team” (p.3). - “Finding #3: State governments profiled engage in proactive activities and focus on maximizing partnerships and interactions that generate timely information about impending layoffs” (p.3). - “Finding #4: State governments profiled provide the maximum amount of pre-layoff transition assistance to workers facing job loss, and follow up with effective post-layoff assistance where necessary” (p.6). - “Finding #5: State governments profiled are quick to get resources where needed, use resources flexibly, and track expenditures” (p.9). - “Finding #6: State governments profiled monitor and evaluate the results of their policies, collect customer feedback, and seek opportunities for continuous improvement of their services” (p.10). (Abstractor: Author)