This process and outcomes evaluation of three ETA grantees of Twin Cities RISE! documented program procedures and services and identified key implementation lessons.

"In August 2008, Coffey Consulting, LLC conducted a process and outcomes evaluation of three ETA grants to TCR! awarded between January 2007 and February 2009. The stated goals of Twin Cities Rise! (TCR!), are to maintain a market-driven, outcomes-based approach that puts the needs of employers first and places emphasis on the achievement of a “gold standard” job, which is career-focused and pays a living wage.... The mission of TCR! is to provide employers with skilled workers...by training underemployed and unemployed adults for skilled jobs that pay a living wage of at least $20,000 annually with benefits. The process evaluation documented program procedures and services and identified key implementation lessons. Outcomes considered included program retention, job placement and quality" (ETA Abstract). (Abstractor: Author)

Full publication title: Process Evaluation and Outcomes Analysis: Twin Cities RISE! Performance-Based Training and Education Demonstration Project Final Report


Major Findings & Recommendations

"The population served by TCR! under the DOL/ETA grants (especially the Demonstration and Continuation Grants) was demographically different than the population typically served under in their Core Program. While performance fell short of established goals on many of the outcome measures, TCR!’s focus on continuous improvement should ensure that the program will continue to refine itself as it seeks to impact the lives of many disadvantaged citizens living in the Twin Cities area who are well outside the mainstream of society" (p.xvii).