Provides step-by-step instructions and resources on designing and implementing work-based learning opportunities to upgrade the skills of new and incumbent frontline workers.
“This toolkit is a step-by-step guide to designing and implementing employee learning and career advancement projects for frontline workers. Created by Jobs for the Future, it is drawn from the practice of Jobs to Careers, a national program to promote quality in health care through work-based learning for frontline employees. The toolkit is a guidebook for [new and incumbent] job-site practitioners…and others responsible for employee learning through union-based programs, community colleges, technical schools, and community-based organizations….[and] is also a resource for those seeking effective models on specific topics, such as designing curricula based on work objectives or training supervisors to coach or mentor frontline workers…[The toolkit] is divided into four major sections: Planning, Designing, Doing, and Sustaining. The sections incorporate materials that have been developed and used by Jobs to Careers project sites to undertake specific programmatic elements. These include slide presentations, curricula, templates, and forms that support work-based learning. In addition, the toolkit also includes interactive tools to guide program decisions, as well excerpts from practice briefs and case studies and brief videos. These resources and examples originate in health care, yet they are readily adaptable to other work settings and occupations.” (Abstractor: Author).

Major Findings & Recommendations

Four elements of planning work-based learning programs: •“Defining a business problem [that] benefits employees and contributes to success for employers; •Development of internal commitment…[that] has support from the employer at all levels of the organization; •Partnership building…[that] includes at least one education provider and one employer; and •Cohort selection and recruitment.” Five elements of designing work-based learning programs: •“Identify competencies…that demonstrate the mastery of learning objectives; •Determining work activities…[that] can be used to develop, demonstrate and document the achievement of competencies; •Converting traditional curricula to work-based learning curricula; •Career path design…[that infuses] the employee-student’s work with educational content; and •Rewarding skills development…[to] motivate works to undertake and complete work-based learning.”Work-based learning programs can be implemented to achieve a number of goals, including: •“Building basic skills; •Assessing mastery of competency; •[Improving] coaching, mentoring, and supervisory involvement; •[Utilizing innovative] Instructional strategies; and •Critical thinking and reflection”Effective strategies that aid in sustaining work-based learning programs includes: •“Changing the system that affect worker education and training; •Return on investment and business value assessment; •Institutionalizing work-based learning products; and •Make adjustments and undertake new strategies.”(Abstractor: Author, Website Staff)