Examines how state workforce agencies served large numbers of unemployed workers during the years after the Great Recession, despite declining program and administrative resources.
Surveys of state Unemployment Insurance (UI) administrators and workforce administrators indicated that “state agencies used various combinations of approaches in response to declining federal grants during the Great Recession. For example, a few states supplemented federal funding with their own funds while others increased automation, changed the mix of services provided, and decreased the number of workers served” (p.1). (Abstractor: Author and Website Staff)