Addresses engagement with businesses and their perspectives on alternative staffing organization (ASO) services, which is a major issue for both ASOs and other workforce development organizations.
“This paper was based on the Alternative Staffing Demonstration I and II, two monitoring and evaluation studies conducted by the Center for Social Policy from 2005 through 2009 and 2008 through 2011. The first study focused on the operations of participating ASOs and their customer businesses. The second study focused on outcomes for workers who used ASO services to find employment and on customer businesses that filled jobs through these services” (p.2). (Abstractor: Author)

Major Findings & Recommendations

• “ASOs have engaged potential employers primarily by selling them staffing services, which in turn create paths to work experience and employment for job seekers who face labor market barriers” (p.8). • The studies found that “the primary decision point for customer businesses hinges on the quality of the staffing service provided them…[T]he distinctive way in which ASOs provide services solves difficulties of entry-level hiring for employers while being motivated by the social mission of the ASO, which emphasizes worker success” (p.8). • “ASOs provide insight into employer decisions and ways of engagement with organizations driven by social mission….[T]his approach enhances the service and prompts employer interest” (p.8-9). • “…[C]ustomer businesses engage with the ASO because its approach to job brokering services is distinctive, adds value to the performance of their business, and also connects to the improvement of economic conditions in the community where they are located” (p.9). (Abstractor: Author)