Benchmarks of Success for Maryland's Workforce System

Author(s): Individual author not identified

Organizational Author(s): Maryland Governor’s Workforce Development Board; et al.

Funding Source: Funding source not identified

Resource Availability: Publicly available

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Summary

Identifies a vision, strategic goals, and benchmarks for Maryland’s Workforce System as outlined in the Workforce Innovation and Opportunity Act State Plan to be used as a leadership tool guiding strategic conversations about service delivery at the system level.

Description

“[T]his document sets forth a…vision, goals, and measureable achievements that help define success and lay the core foundation of [Maryland’s workforce] system. In keeping with Maryland’s commitment to place ‘people before performance,’ these goals and corresponding benchmarks are focused around a central vision of increasing the earning capacity of Marylanders by maximizing access to employment, skills and credentialing, life management skills, and supportive services.

 

These goals and benchmarks…provide a way of thinking systematically about how [the state] deliver[s] services....The 5 strategic goals and coinciding benchmarks…are meant to be used as a leadership tool, guiding strategic conversations and defining a set of achievements for the workforce system to commit to and strive toward…” (p.1).

 

(Abstractor: Author and Website Staff)

Major Findings & Recommendations

“Maryland’s Vision: Increase the earning capacity of Marylanders by maximizing access to employment, skills and credentialing, life management skills, and supportive services” (p.2).

The document lists strategic goals with benchmarks to gauge success:

“1: Increase earning capacity…by maximizing access to employment” (p.2)
[Increase the:]
1. “% of…customers who obtain employment and earn at least 200% of the federal poverty level” (p.2)
2. “median wage of…workforce system customers” (p.2)
3. “% of…workforce customers who earn at least 200% of the federal poverty level for 4 consecutive quarters” (p.2)
4. “number of businesses that are formally engaged in the workforce system” (p.2)

“2: Increase earning capacity…by maximizing access to and use of skills and credentialing (p.2)
[Increase the % of customers who:]
1. “obtain an industry recognized credential” (p.2)
2. “increase in their Educational Funding Level” (p.2)
3. “earn a High School Diploma” (p.2)
4. “obtain an occupational skills training completion” (p.2)

“3: Increase earning capacity…by maximizing access to and use of life…skills” (p.3)
[Increase the % of customers who:]
1. “complete a financial literacy course” (p.3)
2. “demonstrate essential workplace skills” (p.3)
3. “actively participate in their individual case plan” (p.3)

“4: Increase earning capacity…by eliminating barriers to employment” (p.3)
[Increase the % of customers who receive needed:]
1. “child care services” (p.3)
2. “transportation services” (p.3)
3. “mental health services” (p.3)
4. “physical health services” (p.3)
5. “housing services” (p.3)
6. “non-custodial parent child support services” (p.3)
7. “criminal background services” (p.4)
8. “domestic violence services” (p.4)
9. “energy services” (p.4)

“5: Strengthen and enhance the effectiveness and efficiency of [the] workforce system” (p.4)
1. “Create and use a common comprehensive employment readiness assessment” (p.4)
2. “Create and use a common case management tool” (p.4)
3. “Increase the % of workforce partners that are integrated through co-location, cross-training, and/or technological access” (p.4)
4. “Create and implement a professional development system for the workforce development system” (p.4)
5. “Increase the annual % of workforce development system partner organizations who provide formal benefits counseling” (p.4)
6. “Increase the annual% of…customers co-enrolled in WIOA workforce programs” (p.4)

(Abstractor: Author and Website Staff)

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Workforce System Strategies Content Information

Methodology: How-to Guides
Content Type: Resource
Target Populations: All individual customers

Post Information

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Views: 6
Publicaton Date: 2018
Posted: 12/6/2018 7:58 PM
Posted In: Workforce System Strategies
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